DoseBell support

Check notification permissions, volume, Silent mode, and Focus settings. Standard reminders respect Silent mode. Time-sensitive notifications can appear through permitted Focus settings. Critical Alerts require a separate Apple entitlement and your permission; they are not available in this release. Open DoseBell regularly to refresh scheduled reminders.

DoseBell automatically syncs via iCloud. Make sure you're signed into the same Apple ID on all devices, and that iCloud is enabled for DoseBell in Settings → Apple ID → iCloud → Apps Using iCloud.

Yes! With DoseBell Pro, you can create multiple profiles to manage medications for family members, pets, or anyone you care for. Each profile has its own medications, schedules, and history.

Caregiver sharing lets invited people see today’s progress, weekly adherence and the last update time. Medication names are optional in missed-dose updates. Choose missed-dose alerts or daily summaries. The Caregiver access screen currently requires Pro on both devices. Updates use iCloud and may be delayed when devices are offline or inactive; they are not an emergency monitoring service.

DoseBell handles time zones intelligently. For most schedules, reminders adjust to local time. Enable "Keep home time when travelling" in the schedule editor to retain the saved UTC offset. Ask your prescriber how to manage medication times when travelling.

In the app, go to Settings → Upgrade to Pro → Restore Purchases. Make sure you're signed into the same Apple ID that made the original purchase.

Absolutely. Your medication data is stored only on your device and in your personal iCloud account. We have no servers and cannot access your data. See our Privacy Policy for full details.

You can delete all data by deleting the app from your device. To also remove iCloud data, go to Settings → Apple ID → iCloud → Manage Storage → DoseBell and delete the data.